What You Need
To request a new card, follow these steps:
Create a web account.
To create a web account you will need:
  • A valid email address.
Fill in the child's details and confirm their identity.
Image of a help icon.
To confirm your child's identity you will need:
  • A valid home address.
  • A valid passport.
Add the child's photo.
Image of a help icon.
You will need:
  • Your child's digital passport quality photo.
Review all details.
Image of a help icon.
You will need to check and/or edit the details:
SaverCard Fee
  • Online £15
  • Paper Form £20
To request a replacement card, follow these steps:
Log into your web account.
To log into your web account you will need:
  • Parent Email Address
  • Password
Select a replacement reason.
Select from the following reasons why you are requesting a replacement card
  • Lost
  • Stolen
  • Damaged
  • Change Photo
Review all details.
Image of a help icon.
You will need to check and/or edit details:
SaverCard Fee.
  • Online £15
If you have an existing card but don't have a web account, follow these steps:
Create a web account.
To create a web account you will need:
  • A valid email address.
Link current Saver card to web account
To link current Saver card to a web account:
  • Click the link 'Add current Application'
  • Enter the Saver card details
Manage your Saver card
You can do the following with your Saver card online
  • Update Details
  • Order a replacement card
  • Renew your Saver card
To renew your Saver card, follow these steps:
Create a web account or log into your web account
To create a web account you will need:
  • A valid email address.
 
To log into your web account you will need:
  • Parent Email Address
  • Password
General Information
  • You need to renew your Saver card every year between 1st August and 30th September.
  • During the renewal period, you will see a link on the application for renewing.
  • If you fail to do so, your card will be 'hotlisted' and will not be accepted for half fare travel on the bus.
Renewing your Saver card
Click 'Renew your SaverCard' link on the application
To annually renew your Saver card, you will need:
  • A valid passport if you did not supply this previously
  • Pay renewal fee of £15
 
To annually renew your Saver card that expires this year, you will need:
  • A valid passport if you did not supply this previously
  • Your child's digital passport quality photo.
  • Pay renewal fee of £15
Renewing a Lost/Stolen/Damaged Card
  • If your card is going to expire this year and you are in the renewal period you can apply for a renewal and a new card will be sent to you.
 
  • If your card is NOT expiring this year and you need a replacement (Lost / Stolen / Damaged) while you are in the renewal period, then you can apply for a replacement and there will be an option available to Replace and Renew your SaverCard under the Replace link